Think about the last time you visited the emergency room. Perhaps you’d cut yourself badly and were holding a towel around your hand awaiting stitches. Do you recall why other people seemed to be there? You probably do. Some had an injury requiring immediate attention, like you, and others seemed fine. Maybe they had a fever. Maybe they didn’t know what else to do.
That’s the challenge of emergency care in America—the most expensive care money can buy—and it’s a primary reason for Patient Centered Medical Homes (PCMH).